Q: What is DiDonato Mechanical's pricing system?
A: At DiDonato Mechanical, there are no hidden costs because we charge our clients a flat rate for our services instead of the hourly fee most of our competitors charge. We believe our clients should know what their costs are up front before we perform any plumbing service on their home. Therefore, we have devised pricing to reflect the quality of our services. Our technicians will ALWAYS give you the price upfront and PRIOR to performing any work. You are in total control of knowing exactly how much you are going to pay.
Q: What is DiDonato Mechanical's geographical service area?
A: You may see our DiDonato Mechanical trucks all over because our company services both the city and the suburbs.
Areas serviced by DiDonato Mechanical:
Delaware, Montgomery, Chester and Philadelphia counties :
Philadelphia, Aston, Aldan, Brookhaven, Broomall, Bryn Mawr, Chadds Ford, Chester Heights, Cheyney, Clifton Heights, Concordville, Crum Lynne, Drexel Hill, Edgemont, Essington, Folcroft, Folsom, Garnet Valley, Glen Mills, Glen Riddle, Lima, Glenolden, Gradyville, Havertown, Holmes, Lansdowne, Lenni, Media, Morton, Newtown Square, Norwood, Prospect Park, Ridley, Ridley Park, Sharon Hill, Springfield, Swarthmore, Thornton, Upper Darby, Villanova, Wallingford, Wayne, Woodlyn, Berwyn, Devon, Downingtown, Elverson, Exton, Glenmoore, Malvern, Mendenhall, Modena, New London, Oxford, Paoli, Phoenixville, Thorndale, Unionville, West Chester, Valley Forge, Westtown, Abington, Ambler, Arcola, Ardmore, Audubon, Bala Cynwyd, Blue Bell, Bridgeport, Bryn Athyn, Cheltenham, Collegeville, Conshohocken, Dresher, Eagleville, Earlington, Elkins Park, Fairview Village, Flourtown, Fort Washington, Gladwyne, Glenside, Gwynedd, Gwynedd Valley, Hatboro, Haverford, Horsham, Huntingdon Valley, Jenkintown, King of Prussia, Lafayette Hill, Merion Station, Merion, Upper Merion, Lower Merion, Mont Clare, Narberth, Norristown, Oaks, Plymouth Meeting, Pottstown, Royersford, Belmont Hills, Wyncote, Wynnewood, Bensalem, Bristol, Croydon, Fairless Hills, Feasterville, Trevose, Fort Washington, Langhorne, Morrisville, Southampton, Warminster, Warrington .
Q: What training is required of DiDonato Mechanical technicians?
A: DiDonato Mechanical technicians are Local 690 union members and receive high quality education from the union that includes hundreds of hours of training. At DiDonato Mechanical, we continue educating our technicians beyond the technical service training and educate them on proper forms of professionalism and customer service.
Q: What is the lifespan of a water heater?
A: The lifetime of a water heater is generally between 8 and 12 years. If your water heater is 10 years or older, it should be inspected for corrosion damage and may be in need of a replacement.
Q: Where can I find coupons for DiDonato Mechanical?
A: You can view our current specials by clicking on the Specials/Coupons tab found on this page. You can use these coupons simply by printing them out and giving them to the technician at your home. We do ask that you only use one coupon or discount per service call. Coupons cannot be applied to dispatch fees only.
Q: Does DiDonato Mechanical provide free estimates?
A: DiDonato Mechanical does provide free estimates for all jobs. Common jobs are frequently estimated over the phone. We know your time is valuable. For larger jobs (Bathroom remodels, heaters, air conditioners etc), we will do an on-site estimate, as every home is different. Upgrading your existing home is a great way to add resale value, call us to schedule your estimate today!
Q: Does DiDonato Mechanical provide emergency service?
A: Yes we do! At DiDonato Mechanical we are known for our reliable emergency service.
Q: Why is it so important that I use a licensed plumbing company?
A: You wouldn't go to a doctor that wasn't a "real" doctor would you? At DiDonato Mechanical we are serious about our committment to providing quality service while upholding to all of the plumbing codes. DiDonato Mechanical, a licensed and insured plumbing company. The continuous training that our plumbers undergo to enhance their skills prove that we at DiDonato Mechanical take our job very seriously. After all, Plumbers protect the health of the nation!
Q: Does DiDonato Mechanical have a showroom?
A: No, DiDonato Mechanical does not have a showroom. We are committed to providing quality plumbing services so we do not sell products, over the counter, to the public.
Q: What forms of payment does DiDonato Mechanical accept?
A: We accept checks, Visa, Mastercard, Discover, American Express and, of course, cash!
Q: Does DiDonato Mechanical pull permits when necessary?
A: Absolutely! When it becomes necessary to pull a permit, DiDonato Mechanical will take care of all the paperwork. We are licensed with all surrounding muncipalities which makes pulling permits a pretty painless process.
Q: Does DiDonato Mechanical call to confirm their appointments?
A: Yes, a representative from DiDonato Mechanical will contact you the night before your scheduled appointment as well as right before a technician is sent to your home the day of your appointment.
Q: How long has DiDonato Mechanical been in business?
A: We have been providing quality service since 1951!
